Virtual Assistant:
Digital Project Manager

About Creative Label

Creative Label’s environment is a “we” environment. We are a team, and “there is no ‘i’ in team.” We’re a digital consulting agency ahead of trend, looking for new ways to be creative in our thinking and innovative in our process.

The exciting part about our industry is that it is always evolving. Because of the industry’s constant evolution, it is not only our job to educate our community but it is our passion too. We strongly believe that without education there is no growth. 

Just like a celebrity is nothing without their fans, we wouldn’t be where we are today without our customers. That said, the needs and satisfaction of our customers is of high priority, and serving them is our duty.

Our Purpose 

Our purpose is to share our client’s vision and help showcase it to the masses

Our Values

  • We are team-oriented 
  • We are hard-working 
  • We are creative
  • We are accountable
  • We have a strong attention to detail

Position Overview

Creative Label is looking for a talented Project Manager for our digital consulting agency to work in our fun, fast-paced (currently work from home because of COVID) environment.

This person must live in Phoenix, Arizona area and able to commute to Phoenix, Arizona.

We are looking for a qualified Digital Project Manager to join our team. The Digital Project Manager is responsible for all aspects of Creative Label. You will be responsible for the day-to-day of building rapport and maintaining relationships with current and new clients, monitoring project process, ensuring timelines and deadlines are met, and communicating project progress back to clients. You will also be responsible for managing the progress of sales, account setup and management, facilitating the transfer of client information and requests to respective development team members. You will be responsible for the day-to-day management and smooth operation of various digital projects, including site launches, online tools, web applications, content shoots, content creation, special projects, advertising campaigns, and client forecasts and recaps. You will also be responsible for team management.  Team management includes running and facilitating team meetings and maintaining a record of team numbers.

For this position, we expect you to be a tech-savvy and professional with an in-depth understanding of how technology can help us achieve our business goals. You should be methodical and have excellent time management skills. As a Digital Project Manager, you should also use your communication skills to collaborate effectively with various teams.

Ultimately, you should be able to manage and deliver our projects’ digital lifecycle within quality, time and budget requirements.

A bit more about this role:

This position is remote. You must also have a reliable laptop computer as we will not provide one.

This is a part-time position, working side-by-side with Creative Label’s Project Manager, Amanda Wade (while also working closely with other key members of the team).

Duties & Responsibilities:

  • Provide assistance to the project management department
  • Ensuring quality standards are met
  • Monitor and report on Google Analytics metrics
  • Communicate with the team and ensure all members are on board with delegated tasks
  • Highlight potential risks or malfunctions and act proactively to resolve issues
  • Seek opportunities for improvement
  • Oversee the onboarding of all new clients that come in from the sales team
  • Translate client priorities and expectations clearly across internal development teams
  • Assist in managing project timelines to provide an accurate picture of project resourcing needs
  • Attend meetings with internal teams to manage timelines, assets, progress, and client deliverables, leading kickoff meetings, requirements meetings, internal review meetings, and prelaunch quality checks
  • Follow up on incomplete tasks or items to ensure project completion
  • Assist in working with internal departments to streamline processes for more efficient executionsAssis
  • Task items to internal team members and clients to ensure the projects continued progress
  • Send meeting notes for transcription and task corresponding items to respective team members and clients 
  • Assist the Project Manager with quality control of each project
  • Assist the Project Manager’s enforcement of communication norms throughout the team and clients to ensure overcommunication.
  • Updating client and project-specific items to the client’s spec sheet

Requirements: 

  • Excellent with collaboration, time management, and team management 
  • Strong sense of ownership/leadership, and follow-through
  • Excellent written and oral communication skills, with strong attention to detail
  • Ability to manage, prioritize and multi-task multiple responsibilities in a fast-paced environment
  • Excellent organization and documentation skills (MS Word, Excel, Google Drive task management systems like ClickUp)
  • Goal-oriented
  • Commitment to excellent customer service and the ability to create excitement and a strong sense of urgency when working with new clients

Salary, Hours & Perks

  • Part-time, 25 hours per week
  • Start date September 1, 2020
  • Fun, dynamic culture! 
  • Collaborative team environment that values multiple perspectives and fresh thinking 
  • You’ll never have to wear stuffy corporate attire

This position is for you if…

  • You have an excellent entrepreneurial mindset
  • You like to keep knowledge and information flowing seamlessly 
  • You love activity and resource planning
  • You love organizing and motivating a project team
  • You are great at time management
  • Your favorite thing to do is evaluate the cost estimate and develop the budget
  • You have a knack for ensuring customer satisfaction
  • You’re really good at analyzing and managing project risk
  • You can monitor progress in your sleep
  • Managing reports and necessary documentation is like a hobby to you

This position is NOT for you if…

  • You have no project management experience 
  • You own and run your own consulting business providing any of the following: branding, marketing or public relations 
  • Have aspirations of running your own digital consulting agency
  • You’re looking for a side job while growing your own business
  • You have a lot going on already and don’t really have the time to focus or really dive in
  • You have not read a non-fiction book (or listen to a podcast) about personal development or business in a very long time
  • You aren’t willing to sign a non-disclosure agreement
  • You aren’t passionate about our purpose and core values. This is more than just a job/business to us. We want to change the world and make it a better place. You will be the magnifier of that mission. 

Here is what the right person will love about this position:

  • You’ll be paid to do what you already love: serving and managing others and being a part of a mission bigger than yourself.
  • You’ll get to do your work from anywhere a few days each week: your living room, a coffee shop, or the pool!
  • You’ll get to work in a fast-growing company, where there are loads of growth opportunities.
  • You’ll have access to a ton of personal growth & development opportunities. Around here, we love to learn and are constantly looking for ways to improve!
  • You’ll be part of a purpose-driven company that has one main goal: To share our client’s vision and help showcase it to the masses.
If you’ve carefully read all of the above info and feel like this role is perfect for you, FILL OUT THE FORM BELOW and we will be in touch to schedule an interview if your experience matches what we are looking for!

Apply Now - Virtual Assistant: Digital Project Manager

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